• Access data loss to determine best, most cost effective solution and pricing option
• Provide data recovery service method and service level options
• Review pricing options including fixed, nominal evaluation fee and price range for data recovery services
• Deliver service agreement from detailing service and pricing option

Next, you decide if you would like to proceed with pre-recovery evaluation based on consultation.

Upon receipt of the signed services agreement engineer, East Africa Data Handlers begin the pre-recovery evaluation.

Analyze media and damage to determine condition of data

Deliver Verifile™ Online Report which allows you to view all of your recoverable files before deciding to proceed with data recovery service

Report delivered in as little as 6 hours and typically within 24-48 hours depending on service level selected

Provide guaranteed fixed price for data recovery service along with recovery service agreement form

The consultation and evaluation process enables you to make informed decisions about your data recovery needs.

Recovery of your data begins upon receipt of the signed service agreement form

Engineers perform repairs and recovery of data using over 120 proprietary tools

Using East Africa Data Handlers you can track progress, status and ongoing details of your recovery service in real-time

Deliver recovered data on media of choice (external hard drive, CD, DVD, tape, etc.)

Return recovered data within time requested based on method and service level selected by you

Provide simple instructions on how to access and re-install recovered data

World-class customer service and technical support staff available for assistance