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hi... I would like to recover data from my laptop hard disk which has a hardware problem and is not working at all. Please let me know if this is possible and if I can get back all my data including my emails and photos
YES it’s possible to recover your laptop data, Laptops are particularly susceptible to physical damage as well as problems that affect data integrity or result in data loss – especially because of their portability. At East African data handlers we have some of the most experienced data recovery engineers in Africa who are able to recover all data from your laptop, we have extensive equipment for data recovery including the only Class 100 Clean room giving us the ability to physically reconstruct damaged hard drives from any case including falls or failures Through its Data Recovery services, East African data handlers has the expertise to handle:
  • All causes of data loss, from simple to the most complex and catastrophic data loss situations, including human error, viruses, natural disasters, accidental deletion, system crashes, corruption, hardware failure and more.
  • All types of media, devices and systems from hard drive recovery to recovering RAID systems, to laptops or MP3 players. East African data handlers Data Recovery engineers can even recover data from storage or database systems that are unique to your organization.
Hard drive data and file recovery involves more than just replacing parts. East African data handlers Data Recovery engineers use cutting-edge hard drive recovery tools and proprietary processes to ensure the most successful outcome – the result of continual investment in research and development in more than 5 years of experience. Sample professional tools and techniques include: Note: Trying this on your own or through an inexperienced data recovery provider may lead to further damage to the drive. Leveraging long-term relationships with all major laptop manufacturers, East African data handlers Research & Development teams have the leading-edge knowledge and tools to perform high-quality, successful recoveries, whether they be laptop hard drive recovery, disk recovery or file recovery.
I urgently need your services to recover some very critical lost data from our company RAID 5 Server Machine now our company operations are down and we can’t serve any of our clients and we do not have any backup Can someone come over and recover the data from our server.

Thank you for your question YES we are able to recover data from a RAID Server. Some of the biggest business server disasters have been handled by our team, at east African data handlers we have managed to assist many business in critical data loses and assist them recover all the lost data in their server

Through its Data Recovery services, East African data handlers is able to provide unmatched resources and proprietary technology to offer full RAID data recovery services, which many data recovery providers cannot offer.

With the expertise of over 15 data recovery engineers in the region, more than 5 years of data recovery experience, the most extensive set of proprietary data recovery software, tools and processes, and an unmatched commitment to exceptional customer service, east African data handlers can meet any data recovery need:

Attempting to recover a RAID without an experienced data recovery specialist can put your critical data at further risk. When hardware malfunction is a component of the problem, permanent destruction of data can occur with failed recovery attempts.

Due to the highly technical nature of RAID recoveries, an important step to take when choosing a data recovery provider is to ensure that the provider has the capacity to take on large and highly complex recovery jobs. Many data recovery providers do not have enough resources or expertise to handle a successful RAID recovery. Our service levels that range from normal standard services, high priority emergency services and onsite data recovery services depending on what the client prefers on the urgency of the data lost. So we are able to move in to your site and be able to offer High priority emergency data recovery services to assist your business recover in time and reduce any loss to the business

Dear Sir,
Is it possible to recover files that were deleted about three weeks ago, recycle bin emptied and formatting up was done on the hard drive? As I formatted my computer only to remember I had very critical data in the computer I lost
Thanks.

When you delete a file it is not removed from the disk, it is just marked as empty space available for the computer and the data can be fully recovered if it has not been overwritten. At East African data handlers we have some of the most complex solutions to recover any data lost due to a format we have provided many computer owners the opportunity to have lost 
East African Data Handlers Data Recovery engineers have developed comprehensive protocols to meet virtually any file recovery, hard drive recovery or disk recovery need. We access information:

  • Across multiple file types and all types of operating systems
  • From any type of laptop, desktop, server, network, virtualized, or other storage device
  • From any generation of drives

When recovering sensitive data, many large corporations in Africa routinely rely on East African Data Handlers and our strict security standards to ensure the privacy of their data throughout all of our receiving, handling, recovering and restoring processes.
East African Data Handlers is committed to the strength of our security practices. As an example, East African Data Handlers has been a security-cleared contractor for some of the regional government’s sensitive recoveries for more than 3 years and is a repeat recipient of their Awards for Outstanding Industrial Security, which is given to less than 0.5% of all securities recoveries contractors. Winners must have an exemplary security program that includes low incidence of violations, ongoing security education for all employees, exacting internal controls, sound physical security, and strong commitment from senior management for its security program.

Hallo,
I had a virus attack and I lost all the data on my machine and also in my digital camera photos is it possible to recover the lost photos from my digital camera?

The digital world allows us to capture one-time photo memories made to last a lifetime.Just as quickly as photos are captured, they can be gone in an instant. Thousands of professional photographers and digital camera users trust East African Data Handlers Data Recovery services for their digital photo recovery and image recovery needs.
Lost data can usually be recovered immediately regardless of whether the hard drive has crashed, been damaged or experienced a natural disaster.
Additionally, as part of our standard hard drive data recovery service, we provide a detailed diagnostic report of the recoverable data, allowing you to make an informed decision before purchasing an actual recovery. Once the recovery is authorized, you can know the status and progress of your job in real time.
Through its Data Recovery services, East African Data Handlers offers world-leading solutions and multiple data recovery service options for virtually all types of hard drive recovery and hard disk recovery:

  • Any interface: (IDE, EIDE), Serial SATA, SCSI, SAS, and Fibre Channel;
  • Any combination of drives: single hard drive or multiple RAID drives; and
  • Any make, model or brand.

East African Data Handlers Data Recovery engineers can usually recover lost, deleted, damaged, or inaccessible digital images immediately from a variety of storage locations such as digital cameras, computer hard drives, mobile phones, USB drives or other storage media. our Data Recovery services can also recover deleted photos, lost photos and images from a variety of data loss situations, including:

  • Damaged digital cameras
  • Damaged computer or hard drives
  • Corrupt photo files
  • Accidentally deleted photos
  • Reformatted memory cards or hard drives
  • Fire, water or other physical damage to
    media and storage devices
.
My laptop hard disk has a hardware problem and is not working at all. Can I retrieve all my data?

YES it’s possible to recover your laptop data. Using the only technology equipment in the region called Class 100 Clean Room; East African data Handlers engineers are able to reconstruct damaged hard drives from any case including falls or failures. Once the hard drive is reconstructed, you are able to retrieve your information exactly as you had initially inserted it. For more information, please call us on Tel: 3751400 or visit www.datarecovery.co.ke and let us restore you back to normalcy.

Can I recover any data that I lost from my hardware accessories even if I lost it years ago?
East African data handlers through its Data Recovery services has the expertise to handle all causes of data loss, from simple to the most complex and catastrophic data loss situations, we can restore your system. This also includes all types of media, devices and systems from hard drive recovery to recovering RAID systems, laptops or MP3 players. Even if the storage system is unique to your company database system, we can still recover all data that was lost. For more information, please call us today on Tel 3751400 or visit www.datarecovery.co.ke and let us save your systems.
I lost data from my computer hard drive. How does East Africa Data Handlers really retrieve it?.
Hard drive data and file recovery involves more than just replacing parts. Our engineers use cutting-edge hard drive recovery tools and proprietary processes to ensure the most successful outcome. Don’t damage your drive trying to retrieve the information, just leave it to us and you get it whole. It doesn’t matter how old the computer is, our sophisticated technology enables us to retrieve it. For more information contact us on Tel: 3751400 or visit www.datarecovery.co.ke ; and share your challenge with our engineers so we can advise you on the best course of action.
We lost very critical lost data from our company RAID 5 Server Machine, and now we can’t serve any of our clients and we do not have any backup. Can you help?
YES East African Data Handlers is able to recover data from a RAID Server. With the expertise of over 15 data recovery engineers in the region, more than 5 years of data recovery experience, we can meet any data recovery need. We have dealt with clients from banks to mid-sized companies with different data concerns. And they came out smiling. Restore your systems today. Call us on 3751400 or visit www.datarecovery.co.ke we can assist you on a solution.
I work in a Bank and today we lost very critical lost data from our company database Server Machine, and we do not have any backup. Can you help?
Backup is critical, but it must be done right. When hardware malfunction is a component of the problem, permanent destruction of data can occur with failed recovery attempts. You need to make sure that whatever expert you bring in to correct your problem can correctly diagnose the right action. Ask for East Africa Data Handlers. Our service levels that range from normal standard services, high priority emergency services and onsite data recovery services. That means we are able to move in to your site or business office and assist your business recover in record time. Call us today on Tel: 3751400 or visit www.datarecovery.co.ke and recover your lost data.
Is it possible to recover files that were deleted about three weeks ago? .
When you delete a file it is not removed from the disk, it is just marked as empty space available for the computer and the data can be fully recovered if it has not been overwritten. At East African data handlers we have some of the most complex solutions to recover any data lost due to a unique format our engineers have developed. For more information, please contact us so we can start the process. Call us today on 3751400 or visit www.datarecovery.co.ke
Is it possible to recover information on a machine that was already formatted?

East African Data Handlers Data Recovery engineers have developed comprehensive protocols to meet virtually any file recovery, hard drive recovery or disk recovery need. We access information:

  • Across multiple file types and all types of operating systems
  • From any type of laptop, desktop, server, network, virtualized, or other storage device
  • From any generation of drives

Need our help? Call us today on 3751400 or visit www.datarecovery.co.ke and let data loss be a thing of the past with East Africa data handlers.

I want to ensure that all my company information remains strictly confidential, and has no way of being leaked to other third parties. What do you recommend?

Our strict security standards ensure the privacy of data for thousands of companies in East Africa. It’s your turn. Our security practices remain solid and tested. We have handled some of the regional government’s sensitive recoveries for more than 3 years. Using our systems, we are able to devise a secure-proof system for your confidential information with protocol only known to certain people with clearance. Call us on 3751400 or visit www.datarecovery.co.ke for more information.

I had a virus attack and I lost all the data on my machine. Can I trace it?

Lost data can usually be recovered immediately regardless of whether the hard drive has crashed, been damaged or experienced a natural disaster. Additionally, East Africa Data handlers will provide a detailed diagnostic report of the recoverable data, allowing you to make an informed decision before purchasing an actual recovery. Once the recovery is authorized, you can know the status and progress of your job in real time and get your valued data intact exactly the way it was. For more information, please reach us on 3751400 or visit www.datarecovery.co.ke and let our experienced technicians put you on the road to recovery.

I had a virus attack and I lost all the data on my machine and also in my digital camera photos is it possible to recover the lost photos from my digital camera?

East African Data Handlers Data Recovery engineers can usually recover lost, deleted, damaged, or inaccessible digital images immediately from a variety of storage locations such as digital cameras, computer hard drives, mobile phones, USB drives or other storage media. To recover your lost photos, give us a call on 3751400 or visit www.datarecovery.co.ke or pay us a visit at our Nairobi head office.

I had a virus attack and I lost all my digital camera photos. Is it possible to recover the lost photos from my digital camera?

East Africa Data Recovery services can recover deleted photos, lost photos and images from a variety of data loss situations, including damaged digital cameras, damaged computer or hard drives, corrupt photo files, accidentally deleted photos and reformatted memory cards or hard drives. To recover your lost photos, give us a call on 3751400 or visit www.datarecovery.co.ke or pay us a visit at our Nairobi head office.

Frequently Asked Questions

  1. What is Data Recovery?
  2. What is the process?
  3. How long does the data recovery process take?
  4. Can I recover my data using utilities?
  5. Can ANY data be recovered?
  6. Will my data be secure?
  7. Can you recover laptop hard drives?
  8. How should I package my drive?
  9. Can you recover data after a virus attack?
  10. Can RAID arrays be recovered?
  11. What disk drive media can East African Data Handlers recover?
  12. What disk drive manufacturers can you recover?
  13. What operating systems can you recover from?
  14. Which interfaces can you use to recover data?
  15. Can you recover from tape?

What is Data Recovery?

Data recovery is a process of retrieving deleted or inaccessible data from failed electronic storage media such as computer hard disk drives, removable media, optical devices and tape cartridges.
Your data can become inaccessible due to a software problem, computer virus, mechanical or electrical malfunction or a deliberate human act.
Regardless of the cause of your data loss, our experienced technicians are able to successfully recover lost data 80% - 85% of the time.

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What is the process?

The data recovery process is split into an evaluation stage and the recovery stage.
At the evaluation stage our experienced technicians will diagnose the problem with your media and try to obtain a directory and file listing. We will then forward this to the customer with the forecasted cost of recovery.
The customer then has the opportunity to recover the data for that amount and see what they will be charged before any work is done.

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How long does the data recovery process take?

On our standard service, evaluation will take One to Five days depending on the complexity of the recovery.
Recovery time will depend entirely on the severity of the fault and how much work is required to recover the data. East African Data Handlers aim to complete recoveries within three to five days on the standard service.
Our priority service is available with a typical turnaround time of three to five days total.

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4Can I recover my data using utilities?

Many disk utilities provide excellent maintenance options for hard drives. While would encourage maintenance and increasing knowledge of your computer systems many disk utilities are extremely powerful and can cause problems or prevent data recovery if used by an inexperienced user.
If your drive is making obvious mechanical fault noises (clicks, clunks or a grinding noise) do not attempt to use software utilities to repair the problem as this could cause additional damage.
We would also add to try to avoid utilities that write to your drive, as this can cause additional problems if the drive is malfunctioning.

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Can ANY data be recovered?

If the drive has crashed its head into the platters data lost will be unrecoverable. If the platters are physically damaged and the magnetized layer is damaged it is extremely difficult to recover any meaningful data.

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Will my data be secure?

East African Data Handlers operates within a secure environment so that you can rest easy knowing that your information is kept private. All members of EA-DATA are under non-disclosure. The evaluation and recovery process is conducted in secure labs with controlled access to ensure the confidentiality of your data.
We have unwritten non-disclosure agreements with all of our customers, but if you require a written agreement it can be done for you.

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Can you recover laptop hard drives?

Our software engineers see many drives damaged by viral attacks and are very experienced in recovering and repairing damage done by malicious code.

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How should I package my drive?

We ask that all drives sent to us are packages ideally within a hard drive box. Any packaging such as bubble wrap or shredded paper will help cushion the drive through the post. Please contact EA-DATA before any media is sent to us so we can ensure delivery of the media.

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Can you recover data after a virus attack?

Our software engineers see many drives damaged by viral attacks and are very experienced in recovering and repairing damage done by malicious code.

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Can RAID arrays be recovered?

East African Data Handlers has successfully recovered multiple RAID arrays and is very happy to look at any failed array. Please call for details and discuss your problem.

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What disk drive media can East African Data Handlers recover?

EA-DATA can recover from the following media: Hard disks, RAID systems, Disk Arrays, Magneto-Optical, Iomega Zip, Iomega Jaz, CDR/CDROM, and DVD

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What disk drive manufacturers can you recover?

EA-DATA have recovered from the following media manufacturers: Seagate, Quantum, Maxtor, Western Digital, IBM, Fujitsu, Toshiba, Conner Our engineers constantly undergo research on new models of drive and products

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What operating systems can you recover from?

EA-DATA have recovered from the following operating systems: Novell Netware, UNIX, AIX, MAC, Windows 95/98/2000/XP/2003, DOS, OS/2 Our engineers constantly undergo research on new software products and operating systems.

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Which interfaces can you use to recover data?

EA-DATA have recovered using the following interface: SCSI, IDE/EIDE, IEEE1394/Firewire, USB, PCMCIA Our engineers constantly undergo research on new systems and standards to ensure they keep their expert knowledge up to date.
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Can you recover from Tape?

Yes, EA-DATA can recover from tape. Our engineers constantly undergo research on new models of tape drive and products.

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